Service Category | Service Category | Service Category |
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Accounts, Identities, Access, and PermissionsHow does person A get access to thing B? | Analytics, Business Intelligence, and ReportingWhat does the data say and/or show? | Consulting and Advice for Custom IT SolutionsWhat are possible approaches to my unique problem? |
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What do I need to know about cybersecurity? | Data Centers, Facilities, and Hardware HostingWhere can I keep computer hardware? | Documentation and Training |
Email, Calendar, CollaborationWhat do we use for email, calendar, chat, and file sharing? | Enterprise Software, Applications, and LicensesWhat software is available to everyone? | Governance, Strategy, and ArchitectureHow are decisions made across IT? |
What back-end IT services are being provided? | IT Purchases, Procurements, and Hiring | Lab, Center, and Program-Specific ServicesWho supports my highly specific custom need? |
Networking, Voice, and ConnectivityHow do I get network connections, wifi, and phones? | Project and Portfolio ManagementHow can I get project management support? | Research Computing and CyberinfrastructureHow can I get support for research-specific technologies? |
Research Data Services | Researcher and Scientist ServicesWhat services are specific to researchers and scientists? | Room, Meeting, and Event Technologies |
Storage ServicesWhere can I store data? | Support for Laptop, Desktop, and Tablet Users | What back-end and user-facing web services exist? |