IT, Research Computing, Research Data, and Cyberinfrastructure Services

Service Categories or start at help.ucar.edu, help@ucar.edu, or 303-497-2000
Accounts, Identities, Access, and Permissions How does person A get access to thing B?	Analytics, Business Intelligence, and Reporting What does the data say and/or show?	Consulting and Advice for Custom IT Solutions What are possible approaches to my unique problem?
Cybersecurity, Information Security What do I need to know about cybersecurity?	Data Centers, Facilities, and Hardware Hosting Where can I keep computer hardware?	Documentation and Training Where can I learn more about IT-related topics?
Email, Calendar, Collaboration What do we use for email, calendar, chat, and file sharing?	Enterprise Software, Applications, and Licenses What software is available to everyone?	Governance, Strategy, and Architecture How are decisions made across IT?
Infrastructure, Platforms, and Cloud Services What back-end IT services are being provided?	IT Purchases, Procurements, and Hiring How do I buy IT-related things and hire IT-related staff?	Lab, Center, and Program-Specific Services Who supports my highly specific custom need?
Networking, Voice, and Connectivity How do I get network connections, wifi, and phones?	Project and Portfolio Management How can I get project management support?	Research Computing and Cyberinfrastructure How can I get support for research-specific technologies?
Research Data Services How can I get support for my research data needs?	Researcher and Scientist Services What services are specific to researchers and scientists?	Room, Meeting, and Event Technologies How do our multimedia services work?
Storage Services Where can I store data?	Support for Laptop, Desktop, and Tablet Users How do I get help for everything computer-related?	Web Platform and Website Services What back-end and user-facing web services exist?
Services by Category or start at help.ucar.edu, help@ucar.edu, or 303-497-2000
Accounts, Identities, Access, and Permissions How does person A get access to thing B?
Service	Scope	Audience
New Accounts	UCAR, NCAR, UCP	admins, admin assistants, managers, IT staff
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Services by Category or start at help.ucar.edu, help@ucar.edu, or 303-497-2000
Service Category	Service	Scope
Accounts, Identities, Access, and Permissions How does person A get access to thing B?	New Accounts	UCAR NCAR UCP admins, managers, IT staff
...	Deactivate Accounts	UCAR NCAR UCP admins, managers, IT staff
Analytics, Business Intelligence, and Reporting What does the data say and/or show?	PowerBI	UCAR NCAR UCP staff needing reports
...	Prism Analytics	Workday reports
Consulting and Advice for Custom IT Solutions What are possible approaches to my unique problem?
Cybersecurity, Information Security What do I need to know about cybersecurity?
Data Centers, Facilities, and Hardware Hosting Where can I keep computer hardware?
Documentation and Training Where can I learn more about IT-related topics?
Email, Calendar, Collaboration What do we use for email, calendar, chat, and file sharing?
Enterprise Software, Applications, and Licenses What software is available to everyone?
Governance, Strategy, and Architecture How are decisions made across IT?
Infrastructure, Platforms, and Cloud Services What back-end IT services are being provided?
IT Purchases, Procurements, and Hiring How do I buy IT-related things and hire IT-related staff?
Lab, Center, and Program-Specific Services Who supports my highly specific custom need?
Networking, Voice, and Connectivity How do I get network connections, wifi, and phones?
Project and Portfolio Management How can I get project management support?
Research Computing and Cyberinfrastructure How can I get support for research-specific technologies?
Research Data Services How can I get support for my research data needs?
Researcher and Scientist Services What services are specific to researchers and scientists?
Room, Meeting, and Event Technologies How do our multimedia services work?
Storage Services Where can I store data?
Support for Laptop, Desktop, and Tablet Users How do I get help for everything computer-related?
Web Platform and Website Services What back-end and user-facing web services exist?

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IT, Research Computing, Research Data, and Cyberinfrastructure Services

Service Categories

Accounts, Identities, Access, and Permissions

How does person A get access to thing B?

Analytics, Business Intelligence, and Reporting

What does the data say and/or show?

Consulting and Advice for Custom IT Solutions

What are possible approaches to my unique problem?

Cybersecurity, Information Security

What do I need to know about cybersecurity?

Data Centers, Facilities, and Hardware Hosting

Where can I keep computer hardware?

Documentation and Training

Where can I learn more about IT-related topics?

Email, Calendar, Collaboration

What do we use for email, calendar, chat, and file sharing?

Enterprise Software, Applications, and Licenses

What software is available to everyone?

Governance, Strategy, and Architecture

How are decisions made across IT?

Infrastructure, Platforms, and Cloud Services

What back-end IT services are being provided?

IT Purchases, Procurements, and Hiring

How do I buy IT-related things and hire IT-related staff?

Lab, Center, and Program-Specific Services

Who supports my highly specific custom need?

Networking, Voice, and Connectivity

How do I get network connections, wifi, and phones?

Project and Portfolio Management

How can I get project management support?

Research Computing and Cyberinfrastructure

How can I get support for research-specific technologies?

Research Data Services

How can I get support for my research data needs?

Researcher and Scientist Services

What services are specific to researchers and scientists?

Room, Meeting, and Event Technologies

How do our multimedia services work?

Storage Services

Where can I store data?

Support for Laptop, Desktop, and Tablet Users

How do I get help for everything computer-related?

Web Platform and Website Services

What back-end and user-facing web services exist?

Services by Category

Accounts, Identities, Access, and Permissions

How does person A get access to thing B?

New Accounts

UCAR, NCAR, UCP

admins, admin assistants, managers, IT staff

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